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- The Secret to Better Feedback: Care Personally, Challenge Directly
The Secret to Better Feedback: Care Personally, Challenge Directly
The best leaders don’t avoid hard feedback. They give it with honesty and empathy, helping others grow through Radical Candor.
Tuesday Tip: Feedback isn’t criticism. It’s care.
I just finished reading Radical Candor by Kim Scott, and I really like her framework: Care personally. Challenge directly.
Her idea is simple but powerful. The best feedback isn’t about pointing out flaws or sugarcoating the truth. It’s about helping someone grow because you care enough to tell them the truth.
When leaders avoid feedback to protect feelings, teams lose trust and direction. When they give feedback without empathy, they create fear instead of growth.
Radical Candor sits in the middle: honest, clear, and grounded in genuine care for the person behind the performance.
The next time you give feedback, start with intent. Ask yourself, “Am I saying this to help them improve, to avoid a hard truth, or to prove a point?”
If it’s truly for their growth, you’re in the right place to be direct and kind at the same time.